Monday, 10:45am to 11:45am
St. Louis River Room

Quality oversight is becoming more clearly recognized as a core fiduciary responsibility of health care organization directors. Governing boards have distinct responsibilities in this area as promoting quality of care and preserving patient safety are at the core of the healthcare industry and the reputation of the healthcare organization. This session will outline how healthcare organizations can share information related to health care quality requirements, measurement tools, and reporting with their governing boards.

Ann Fiala, RN, CHC, CPRHM

Sr. Risk Consultant

Ann has more than 30 years of healthcare experience working in a variety of settings throughout her career. With a background in quality and compliance, she has spent the last 15 plus years in leadership positions. Her roles have all included a strong focus on patient safety through improving processes and strengthening quality.  Her most recent position involved overseeing quality and compliance for an integrated hospital, physician primary care and specialty clinic and cancer center.

Ginny Adams, RN, MPH, CPHRM

Sr. Risk Consultant

Ginny began her career as a clinical nurse and spent 25 years in nursing and quality administration for a 100-bed rural Minnesota hospital. She has a passion for patient engagement and a culture of safety. Ginny holds a Bachelor of Science in nursing from the College of St. Benedict and a Master of Public Health in patient care administration from the University of Minnesota. She is a Certified Professional in Healthcare Risk Management.

Robynn Coauette, RHIA, CPHRM

Risk Manager
Riverview Health

Robynn Coauette serves as the manager of Compliance/Risk at Riverview Health, Crookston, MN. She received a Bachelor’s of Science in Health Information Administration and is a Registered Health Information Administrator. She is certified in healthcare risk management.