Integrating behavioral health and emergency department care can be a challenge in a climate of decreased resources. Hear about the experiential case study of a rural Critical Access Hospital's Integrative Behavioral Health Program. Promising practices and a toolkit on how to integrate behavioral health for improved quality will be featured. The Performance Excellence Framework rallies community stakeholders for improved quality of care and improved quality of life for individuals experiencing a behavioral health crisis.

Kami Norland, MA, ATR

Community Program Manager
National Rural Health Resource Center

Norland is the Community Program Manager at the National Rural Health Resource Center where she leads The Center's Community and Population Health services. Norland conducts Community Health Assessments and facilitates strategic planning sessions for rural hospitals. She has contributed towards numerous manuals and toolkits for guiding State Flex Programs, rural health networks, and critical access hospitals across the country in identifying best practices and innovations for achieving the Triple Aim and successfully transitioning towards value-based purchasing.

Detasha Place, RN, BSN

Health Coach
Sanford Jackson Medical Center

Detasha Place is the Health Coach at Sanford Jackson Medical Center and Lakefield Clinics.