Minnesota has not escaped tragic outcomes related to opioids – both prescription and illicit. Rural Minnesota, where resources can be hard to come by, has been hit particularly hard. In an innovative strategy to address opioid use, Minnesota’s health plans are working together to reduce the number of Medicaid, MSHO and MSC+ members who become chronic users of opioids. This session will review these efforts and introduce the free, online Provider Opioid Toolkit.

Margaret Crawford, RHIA

Quality Improvement Specialist


Margaret is a Quality Improvement Specialist. She has been with UCare for over one year. She has over 30 years of healthcare experience in both the hospital and managed care organizations.   She has a Bachelor of Science degree from St. Catherine University and is a Registered Health Information Administrator. 


Julie Stevermer, MS, LSW

Senior Quality Manager
South Country Health Alliance

Julie Stevermer, MS, LSW, is a Senior Quality Manager in the Quality and Provider Network Management Department at South Country Health Alliance. She has over 35 years of experience working for health and human services organizations in rural Minnesota, with an emphasis on developing and implementing quality improvement initiatives.  Julie’s educational background includes a Bachelor and Master of Science degree from Minnesota State University-Mankato.

Tonya Haney, BS

Senior Analyst
Blue Cross and Blue Shield of Minnesota

Tonya Haney is a Senior Analyst in the Quality Improvement Department at Blue Cross and Blue Shield of Minnesota. She has over 12 years of experience in healthcare quality working primarily within managed care organizations. Prior to joining the Minnesota office, Tonya worked six years in Honolulu working to address rural disparities among the neighbor islands. She carries a bachelor of science from Texas State University.